Frequently asked questions
Which mobile devices fit udoq?
All Apple products and almost all Android, Blackberry, Symbian or Microsoft mobile devices can be neatly arranged and charged on the udoq.
The movable charging plugs from udoq enable the connection of almost all smartphones, tablets, e-readers, power banks and headphones such as AirPods.
How many mobile devices can i charge on udoq?
udoq can clean up and charge any number of mobile devices. The total width of the devices that you want to charge at the same time determines the length of the udoq.
With the 5-PORT CHARGER in the CABLE BOX S on the back of the udoq, 5 mobile devices can be charged simultaneously. Each mobile device is individually supplied with 5V and up to 2.4 A and thus charges very quickly.
How do I mount the WIRELESS ADAPTER?
After removing the side cap, first insert the cable and then the WIRELESS ADAPTER sideways. Watch out for the guide hooks on the back of the adapter.
Do not pinch the cable when inserting it.
The WIRELESS ADAPTER can be connected to any USB socket. However, the charging time is reduced if it is connected to a QUICK CHARGE USB socket. Our 5 port USB charger offers a QUICK CHARGE USB socket.
How do I mount the APPLE WATCH ADAPTER?
- Open the two screws of the small cover with the udoq tool (Torx 10).
- Press the round base of the original ”Apple Watch Magnetic Charging Cable”, magnetic side first, into the APPLE WATCH ADAPTER and place the cable in the channel provided. Hook the cable onto the lower end of the adapter.
- Tighten the cover again (gently) with the two small screws.
Now simply push the cable and then the adapter into the side of the udoq. Do not pinch the cable when inserting it.
How do I customize my udoq?
Can I charge my devices with a protective cover?
The charging plugs of the udoq cables can be adjusted in height to fit most protective covers.
- To do this, open the adapter by pressing the two lugs inwards.
- The charging plug can now be moved upwards in 4 steps up to 8 mm to compensate for protective covers up to 8 mm thick.
- Press the adapter together again before inserting it into the udoq.
Do smartwatches (Samsung, Huawei, Garmin, Fitbit, etc.) fit?
Our development department is currently working on Samsung, Huawei, Garmin and Fitbit smartwatches, but we cannot yet say when these adapters will be available.
There is still the option of simply pulling the USB charging cable of the Smartwatch into the rail, connecting it in the CABLE BOX and leading it out to the side next to the side cap. Also this way all cables are hidden. Conversion to one of our adapters is then possible at any time later on.
